10.21.2008

I've Found It!

I've figured it out...found my niche! It's about time, right Ann?!

If someone can write about their experiences as a toll booth worker, I can write mine about my experiences as a McDonald's employee. Now comes the honesty, I guess I have to be upfront...I, Laura, work at McDonald's. There--it felt good to get it out there. ;-) Now, despite the stigma attached to those who work at fast food joints, I will not be working there forever and serving burgers to people I graduated high school with. It's a college gig, pays my bills and keeps me out of trouble.

So many people come through McDonald's drive thru that there is no reason I cannot write about them here. I would however like to include a disclaimer that I apologize now for any stories I tell that could have actually been anyone reading this or your friends or to anyone who has done any of the things I might possible mention.

So to begin my post keep in mind I work drive thru--meaning I take your order (order taking), take your cash (drawer), or hand you your food (present). When coming through drive thru remember these tips:

1.) We can hear the person in the passenger seat, the speakers are pretty good, don't talk about us right then, wait till you pull away.
2.) Because of #1, you DO NOT need to yell into the speaker, we can hear you at a normal speaking volume.
3.) I am NOT a mind reader, there is no special McDonald's mind reading class. That means, that thing-a-majig and oh ya know are not items on our menu.
4.) When you say you want nuggets or a Happy Meal, once again, I am not a mind reader. I do not know how many nuggets you want or what type of Happy Meal you want either.
5.) When asked if you would like sauce for nuggets, do not just say yes. We have a variety of sauce, specify or I'm giving you no sauce.
6.) We have Coke not Pepsi, that's why there are Coke logos everywhere.
7.) Don't take 30,000 minutes to pull around to the first window because you're digging for change, prepare yourself.
8.) I do not serve you food at the first window.
9.) When I recite your order to you, I do it to make sure it's correct and you don't come back bitching in 15 minutes, don't look at me blankly, answer me.
10.) Most importantly, if you are going to complain about service, time it takes to get your food, whether too fast or too slow (yes people complain about how fast food comes), the amount of liquid in your drink, your fries, your Happy Meal toy, your food, ANYTHING...just remember: You could have cooked it at home, at your specifications, speed, flavor preferences, etc. We can only do so much.

There, a few pointers to remember, and not meant to be rude, just humorous. :)

10.14.2008

Post Undecided

I am going to start writing this post in hopes of finding something to actually post about. So far I am thinking manners...Having a blog called rants undecided could prove to be beneficial.

Manners are an important part of human interaction and in my life as of late, I have found that they are an "endangered" trait so to speak. Working in food service you encounter your fair share of rude people, but it is not even there that I have encountered many of my rude meetings lately. On campus, in class, over fall break, it is like everyone has forgotten what they are. Now granted this does not apply to everyone, but a decent amount of people lately.

I was brought up, and this is just me, but I was brought up being taught that "please" and "thank you" and showing your appreciation for someone or something are basic common courtesies, as easy as breathing. I do not think others were brought up this way based on my recent interactions. Not everyone has to be 100 percent nice all the time, but some basic manners would be nice. That is why I have decided to post below and outline some basic manners so everyone can brush up (no offense, this in no way means you are one of the "rudes" I've encountered lately.)


Good old wikiHow on How to Have Good Manners!